Terms and Conditions

Definitions and Key Terms

To help explain this policy as clearly as possible, here are the specific meanings of certain terms mentioned throughout this document:

• Company: When we say “Company,” “we,” “us,” or “our,” we refer to HAYANOORA.COM, which is responsible for your information under this policy.
• Customer: Refers to any individual, company, or organization who has registered with HAYANOORA.COM to use our services.
• Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit HAYANOORA.COM and use the services.
• Service: Refers to the services provided by HAYANOORA.COM as described in the relevant terms and conditions and on the website.
• Website: Refers to HAYANOORA.COM, accessible via: https://hayanoora.com
• Buyer: A person or entity registered on HAYANOORA.COM to make purchases.

Terms & Refund Policy

Thank you for shopping at HAYANOORA.COM. We appreciate your interest in the products we offer, and we want to make sure that the quality of your purchase meets your expectations.

As with any shopping experience, there are terms and conditions that apply to transactions at HAYANOORA.COM. By placing an order or making a purchase, you agree to the following terms as well as our Privacy Policy.

Withdrawal and Refunds

If there is an issue with the product or service you purchased, or if you’re not completely satisfied, you have 14 days to withdraw from the contract and request a refund.

Return Instructions

At HAYANOORA.COM, we are committed to offering the highest quality products. Every item is carefully inspected, checked for defects, and packaged with care to ensure your satisfaction.

However, there may be rare occasions where a product is out of stock or an inventory issue arises. In such cases, we may have to cancel your order. You will be informed promptly, and if you paid online, your payment will be refunded as soon as our team confirms your request.

We perform thorough quality checks before shipping. We take great care in packaging to prevent damage during transit. Please note that HAYANOORA.COM is not responsible for any damage caused during shipping or by the shipping provider.

Once your return is received and inspected, and if it meets the conditions mentioned above, we will proceed with your refund. Refunds may take several days to process, but you will be notified once it is complete.

Shipping Costs

HAYANOORA.COM does not cover return shipping costs. The customer is responsible for the cost of returning the item, even if the item was originally shipped for free.

Your Consent

By using our website, registering an account, or making a purchase, you agree to our Terms and Refund Policy.

Changes to This Policy

We reserve the right to update, modify, or make changes to this document to reflect our services accurately. By continuing to use our website or services, you agree to the updated terms. If you disagree with this or any updated policy, you may delete your account.

Contact Us

If you are not completely satisfied with any of our products or services, please feel free to reach out. We’re here to help and discuss any concerns you may have.

📧 Email: hayanoora.brand@gmail.com
📞 Phone: +420 770 668 564