Privacy Policy

Hayanoora.com (“we”, “us”, or “our”) is committed to protecting your privacy. These Privacy Policy describe how your personal information is collected, used, and disclosed by Hayanoora.com.

These policies apply to our website and associated subdomains (collectively, our “Services”), including our Hayanoora.com app. By accessing or using our Services, you agree that you have read, understood, and accepted our collection, storage, use, and disclosure practices as described below and in our Terms & Conditions.

Definitions and Key Terms

• Cookie: A small data file created by the website and stored in your browser to identify it, provide analytics, or remember preferences (e.g., language, login).
• Company: Hayanoora.com, responsible for your information under this policy.
• Country: The Czech Republic, where Hayanoora.com is registered.
• Customer: A person or organization registered to use our services.
• Device: Any internet-connected device, such as a phone, tablet, or computer used to access our website or services.
• IP Address: A numeric label assigned to each internet-connected device, often used to approximate location.
• Personnel: Hayanoora.com employees or contractors acting on our behalf.
• Personal Data: Any information that identifies or could identify an individual.
• Service: The services offered by Hayanoora.com as described on our platform.
• Third Party: Advertising partners, contest sponsors, promoters, or others who provide content or services that may interest you.
• Website: Our domain, hayanoora.com.
• Buyer: A person or entity registered to make purchases on Hayanoora.com.

 

What Information We Collect

When you visit, register, place an order, subscribe to our newsletter, complete a survey, or fill out a form, we may collect:

• Name/Username
• Phone number
• Email address
• Billing and shipping addresses
• Credit/debit card numbers
• Other relevant transaction data

 

When We Use Third-Party Data

We may collect data from third-party sources (e.g., social media, fraud detection services) only if voluntarily provided or necessary for providing our Services (e.g. to prevent fraud).

When We Share Your Information

We may share personal or non-personal data with:

• Advertising, contest and marketing partners
• Current or future affiliate companies
• Third-party service providers (e.g., hosting, analytics, payment processors, shipping)
• Partners for analytics (like IP logging for ad targeting)
• Legal authorities or third parties if required by law or to protect our rights or public safety

 

When Data Is Collected

Personal data may be submitted directly by you or sourced from legitimate third parties (e.g., fraud filters, public social media profiles).

How We Use the Information

We use your data to:

• Personalize your experience
• Improve our website and services
• Enhance customer service
• Process transactions
• Run site features, actions, or surveys
• Send promotional communications (only if consent granted)

 

How We Use Your Email Address

By submitting your email, you consent to receive communications from us. You may unsubscribe anytime using the link in our emails. Emails related specifically to orders will be sent regardless of newsletter subscription. We may use your email for remarketing on platforms like Facebook with your consent.

Data Retention

We retain data only as long as necessary to provide services or meet legal obligations. If you delete your account, we’ll remove or anonymize your data promptly.

Data Security

We use SSL encryption for secure transactions. Sensitive information (e.g., credit card numbers) is stored only by payment providers and not retained by us. While we strive to protect your data, absolute security cannot be guaranteed due to inherent technology limits.

International Data Transfers

As a Czech-registered entity, your data may be transferred globally, including to countries without equivalent privacy laws. By using our services, you consent to such transfers.

Updating or Correcting Your Information

You may request updates, corrections, or deletion of your personal data (except where legal retention is required) by contacting us. Customers can also adjust their communication preferences or delete their accounts.

Your Consent

By using our services, registering, or purchasing, you consent to this Privacy Policy.

Links to Other Websites

Our policy applies only to Hayanoora.com. If you follow links to external sites, their own privacy policies will apply. We are not responsible for their content or privacy practices.

Cookies

We use cookies to identify site usage and improve performance. These are not required, but disabling them may affect site features. Cookies do not store personal data.

Blocking Cookies

You can disable cookies in your browser, but doing so may limit site functionality. Deletion must be performed manually via browser settings.

GDPR Information

If you are within the European Economic Area (EEA), GDPR principles apply to your data processing, including fairness, purpose limitation, data minimization, retention, and subject rights (access, correction, deletion, portability).

GDPR strengthens your rights and our accountability. We employ GDPR as our standard worldwide.

Data Subject Rights – Access, Portability & Deletion

We comply with GDPR rights. Data may be retained up to 6 years unless you delete your account, after which it will be permanently removed within 60 days. We work with DPA-compliant providers and offer full data rights management.

Contact Us

For questions or requests related to your data, please reach out:

📧  hayanoora.brand@gmail.com
📞 +420 770 668 564